RBS Returns / Refund Policy


STOCK MERCHANDISE – Return of stock merchandise will be accepted if made within 30 days of purchase with valid proof of purchase and provided merchandise is in original condition, and includes all packing instructions/material, if any. Your refund will be credited back to the same payment method used to make the original purchase. Returns on cash purchases exceeding $50 will be refunded by RBS check (Please allow 10 business days for processing).

RESTOCKING AND HANDLING CHARGE – All returns are subject to a 15% restocking and handling charge based upon full order price.

SPECIAL ORDER / CUSTOM ITEMS – A non-refundable deposit of 50% is required for all special order items (non-stock items) and custom items (items manufactured by RBS). Sales of Special Order/Custom Items are final and may not be returned.