We understand that choosing the right cabinetry, windows, doors and flooring can be difficult. That's why we put together these FAQs. Here you'll find answers to commonly asked questions about our kitchen design products and services. If you have other kitchen design questions that are not answered here, please contact us and we'll be happy to help you.
Do I need an appointment?
Appointments are not necessary; however, they are recommended. By calling ahead you are able to work most efficiently.
Do you offer installation?
Yes. We can certainly provide installation services for your new cabinets, windows, or doors.
Can I take home plans and designs?
We do not release plans or elevations until a proper deposit has been paid toward an order. For new cabinetry, we do allow you to take home a copy of a 3-D Computer generated perspective that gives an overall picture of your design.
Do you charge for measuring or secure a design retainer?
We do not charge for measuring and feel that a critical part of the design process is to visit and get a "feel" for your space. As far as a cabinetry design retainer goes, we offer one free estimate which includes an accurate price quotation and a 3-D Computer generated perspective for you to take home. Subsequent designs and changes may require a deposit that will be applied toward the purchase of cabinetry.
Do you have Free Delivery?
Yes. We deliver your cabinetry into your home by dedicated box trucks with our own experienced employees that only handle cabinetry and millwork.
How long does it take to place an order for cabinetry, windows, or doors?
This depends on many factors but, typically, from the time you first meet with a Riverhead Building Supply Salesperson until your order is placed, the process takes approximately 1-3 weeks.
How long does it take for cabinets to be delivered to my home?
Depending on the manufacturer, we have cabinets that ship in as little as 4 weeks and those that take as long as 12 weeks. The key is to budget enough time at the beginning of your project so as not to limit your options.
How long does it take for windows and doors to be delivered to my home?
Depending on the manufacturer, windows and doors may ship in as little as 1 week, but certain orders may take as long as 8 weeks. Again, the key is to budget enough time at the beginning of your project so as not to limit your options.
Do you have cost averages or pricing per linear foot for kitchen cabinetry?
Each kitchen is different and has many unique characteristics that make costs differ from one to another. Since we offer a free price quote it only makes sense to invest a small amount of time to calculate an accurate budget for your project.
Do you sell countertops?
Riverhead Building Supply Design Showroom provides a complete selection of countertop materials including: Quartz, Granite, Marble, Butcher Block, Glass, Solid Surface, Decorative Metals and Plastic Laminate.
Do you sell appliances or decorative plumbing hardware?
We do not sell appliances or plumbing fixtures; however, we can assist you in specifying the right models for your project and integrate them properly into your kitchen design.
Do you offer financing?
Yes. We do have an internal program in place where you can finance part or all of your purchases. We require a short credit application and approval turnaround only takes 24 hours.